MITSUBISHI CARE: What every owner must do after their car has been submerged in a flood

Floods can strike without warning, posing a significant risk to vehicles. For car owners, one of the most alarming experiences is finding that their vehicle has been submerged in floodwaters. Whether it's a few inches of water or a complete submersion, the aftermath can be overwhelming. To help you navigate this challenging situation, here's a guide on what every Mitsubishi owner must do if their car has been submerged in a flood.

1.     Ensure Safety First

Your safety should be your top priority. Remain calm and get out of the vehicle immediately if the vehicle has been submerged in floodwaters. Leave your vehicle if necessary. Only approach the vehicle when you’re certain the water has receded, and it is safe to do so.

2. Assess and Document the Damage

It is crucial to determine the level of submersion. Be sure to capture the waterline on the vehicle. Take detailed photos and videos of the car, both inside and out, to document the extent of the damage. This documentation is essential when filing an insurance claim.

Do not attempt to start the vehicle or activate any electronic components including keyless entry (open the door manually using mechanical key) if the flood water reaches above the tires (level 2). Instead of starting the engine, it’s better to open the hood and disconnect the battery to prevent electrical shorts. It is also recommended to avoid DIY fixes and seek professional services.

💡 TIPS: If possible, disconnecting the battery cables before the floodwaters rise would be the best idea.

3.     Have Your Car Professionally Inspected

Once your car has been towed to a Mitsubishi Service Center, it’s essential to have it thoroughly inspected. Mitsubishi Service Centers have the expertise and tools to assess the full extent of the flood damage. They will check critical components like the engine, transmission, electrical system, brakes, and interior to determine what repairs are needed and they will also assist you with the insurance claim, if applicable.

CONCLUSION

Dealing with a flooded car is never easy, but by following these steps, you can minimize the damage and ensure your vehicle is properly cared for. Remember, your safety comes first, and it’s crucial to involve professionals in the recovery process. If your Mitsubishi vehicle has been submerged in a flood, don’t hesitate to contact the nearest Mitsubishi Service Center immediately to get the expert help you need.